By ARISE developing a specific data collection solution for us… it enabled us to better understand customers needs which helped to both manage churn and deliver a better customer experience. By using this data intelligence we made further improvements… which resulted in reduced cost due to lower levels of call propensity.
ARISE provides contact centre (Call Taking, E-Mail & Administration Support) and process administration activities for the Commission for Regulation of Utilities. For the last three years, the quality of service, communication and proactive involvement in issue resolution has been excellent.
ARISE provide multilingual technical support, in-store technical training and RMA support to Swann Security. Their flexibility, responsiveness and commitment to customer satisfaction ensure that our customers receive a high-quality cost-effective service which enhances the Swann reputation.
Talk to us about why Arise would be good for your business
Arise can help you to communicate with your customers, through our outsourced Contact Centre services including Technical Support, Customer Care Support, Outbound Services, Back Office Administration Support, Design and Development of customised Customer Management Systems and Business Intelligence Tools.